SHORT NOTICE CANCELLATION OR MISSED APPOINTMENT POLICY FOR PHYSIOTHERAPY OR 1:1 SESSIONS
Our goal is to provide a high quality and effective physiotherapy service in a timely manner. The right treatment; at the right time; to maximise your recovery.
You will be aware that we are a busy clinic and appointments are often in high demand. We politely request you give us at least 24-hours’ notice for appointment rescheduling so it will allow another client to have treatment sooner. For those wishing to cancel an appointment on a Monday, notification must be given on the previous Friday.
If you do not attend, or cancel a pre- booked appointment with less than 24 hours notice, we reserve the right to charge you directly a fee of £40. If you are insured, this fee cannot be charged to your insurance company.
The JSSC will not accept responsibility for shortfalls or excesses in your policy or any charges imposed by your insurance company as a result of you failing to attend booked appointments.
The JSSC understands that things crop up in people’s lives that are unexpected. While truly sympathetic, the JSSC cannot absorb the financial responsibility of last minute cancellations or missed appointments.
PILATES CLASSES OR S&C CLASSES CANCELLATION POLICY:
Full advance payment for a course will be required to secure a place. If you do not attend your class, it will not be possible to make up this class in the future.
We are a team of highly experienced Chartered Physiotherapists; professionals who will treat you with honesty, integrity and respect, each and every time you see us.
As a team, we offer an extensive breadth and depth of expertise and experience. We will work in partnership with you. We want to foster long term relationships with you, your GP, Consultants, employers, coaches or trainers, giving you the best holistic, joined up care. Together we will help you to maximise your potential, performance and wellbeing to help you achieve your goals.
Just a quick line to say thank you for helping me with my injury back in the spring and thank you for telling me to "get a goal to work towards". On Sunday I completed the Dublin Marathon in 4:13 after I had thought there was no chance I'd ever do one! I wouldn't have done this without your treatment, encouragement and advice back then. Thanks a million.
The outstanding quality of personal care and highly individualised treatment is evident in all my contact with the clinic
Hopefully if I see you again it will be in more jolly circumstances, but if similar problems occur again, I know where to turn to! Thanks so much for all your first class help and physio – you really made a big difference to my recovery
I would like offer you my thanks for all your help and support during my recovery from injury.
I like that no machines are used; it is hands on treatment with personable professional individuals. You are made to feel welcome and that they will do whatever they can to get you back to where you want to be and that no question is a stupid question. Everything is fully explained
A huge thank you for your advice and support over the last few years. I know Andy would extend a huge thank you too - one of the best physios both of us have ever come across
I have come a long way since I first came to you at the beginning of the year, and would like you to know how thankful I am for all your support, reassurance and professionalism. It has been a difficult journey! My rehab with you, has been well explained, and clearly structured, and this I believe accounts for the progress I have made since surgery. I am enjoying the Pilates, and am keeping it up! Many Thanks once again, please pass on my comments to your fantastic team
I’ve suffered from discomfort with my neck for sometime...... after consultations with JSSC and manipulation and exercises, my upper back and neck have become much more mobile, flexible and pain free! Thank you Nigel
Just to say I have received the best care and treatment and would definitely recommend your Clinic to my friends. A thank you to Luca for getting me better
it was a pleasure to come for my appointment. I was very sceptical physio worked, but I am totally converted.
I would like to add how impressed I have been by Verity in particular. First class